Revocation

Cancellation Policy for (separate) shipments of (several) goods

Formally effective from 13.06.2014 (in the European Union)

Cancellation Right

You have the right to cancel this contract within fourteen days without giving any reason. The withdrawal period is fourteen days from the date the (last) good has been taken in possession by you or a third party named by you (other than the carrier).

To exercise your right of cancellation, you must notify us, SchneidersLaden GmbH, Karl-Marx-Str. 186, 12043 Berlin, by means of a clear statement (e.g., a letter sent by mail, fax, or email) informing us of your decision to revoke this agreement. You can use our standard withdrawal form, which is not mandatory. The deadline is met if you inform us about the cancellation before the period of fourteen days has expired.

You can cancel your order in your personal account in our webshop www.schneidersladen.de by clicking on the cancellation button in the position which you wish to return. If you make use of this option, you will automatically receive an email confirming the receipt of your cancellation. Please fill out the withdrawal form, which we provide for download, and enclose it in the return package. On the next working day, you will receive our information on the return shipping via email.

In order to observe the revocation period, it is sufficient that you send your cancellation message before the withdrawal deadline.

If you have not created a personal account for the cancelled order, please use the following link:

Revocation form

The mere return of the items is not sufficient to revoke the contract.

Effects of Withdrawal

If you properly withdraw from this contract, we will refund all payments received from you, including delivery costs (except for any additional costs resulting from your choice of a different or more expensive type of delivery than our standard delivery), without delay and no later than fourteen days from the date we receive your cancellation notice.

We will use the same payment method for the refund that you used for the original transaction, unless explicitly agreed otherwise; in no case will you be charged fees for the refund. We may withhold the reimbursement until we have received the goods back or until you have provided proof that you have returned the goods, whichever comes first.

You must return or hand over the goods promptly and in any case no later than fourteen days from the date you informed us of your cancellation. Please send them to: SchneidersLaden GmbH, Thomasstrasse 1, 12053 Berlin. We will bear the direct cost of returning the goods and will provide you with the necessary shipping documents.

The returned goods must be in new condition. You are only liable for any loss in value if this loss is due to handling that was not necessary to ascertain the nature, characteristics, and functioning of the goods.

You cannot make use of your right of withdrawal if the goods were produced or modified at your request, or if the goods are media that have already been unsealed.